Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Rivertown Collective LLC DBA Bronx Yonkers Roofing ("we," "us," or "our") collects, uses, and protects your information when you visit bronxyonkersroofing.com (the "Site") or contact us for roofing services. Bronx Yonkers Roofing is not a licensed roofing contractor; all roofing work is performed by independent licensed and insured local roofing contractors. By using the Site or submitting a form, you agree to the practices described in this policy.

Information We Collect

When you contact us through our contact or estimate forms, by phone, or by email, we may collect the following information that you choose to provide:

• Name — so we and the contractor can address you properly.
• Phone number — so a roofing contractor can return your call.
• Email address — so we can respond to your inquiry in writing.
• Property address, town, or neighborhood — so the request can be directed to a contractor who serves your area.
• Message details — any information you share about your roof, the service you need, or your request.

We also automatically collect limited technical information when you visit the Site, such as your IP address, browser type, device type, pages viewed, and referring website. This is collected through standard web technologies and analytics tools described below.

How We Use Your Information

We use the information you provide for the following purposes:

• To share your request with licensed local roofing contractors so they can respond.
• To respond to your inquiries, questions, and requests for roofing estimates.
• To follow up about your roofing project and confirm you were contacted.
• To operate, maintain, and improve the Site and our services.
• To detect and prevent fraud, spam, and misuse of our forms.

How We Share Your Information

When you submit a request, your information is shared with licensed local roofing contractors so they can contact you about your project and provide an estimate. By submitting a form, you consent to having your contact details and request shared with those contractors so they can reach out to you.

We may also share information with third-party service providers who help us operate the Site (described below), and we may disclose information if required by law, to enforce our agreements, or to protect the rights, property, or safety of our users or others. We do not sell your personal information to unrelated third parties for their own marketing.

Cookies and Analytics

The Site may use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve performance. We may use analytics services to collect aggregated, non-identifying usage data such as page views and traffic sources. You can disable cookies through your browser settings, although some parts of the Site may not function as intended if you do.

Third-Party Services

We rely on trusted third-party services to operate the Site and process inquiries, including:

• Netlify — hosts the Site and processes form submissions. Information you enter into our forms is transmitted and stored through Netlify's form handling.
• CallRail — provides call tracking and analytics. When you call a number on the Site, CallRail may record call data such as the phone number, date, time, and duration to help us measure and improve our service.

These providers process information on our behalf and are subject to their own privacy policies. We encourage you to review them.

Data Retention

We retain the information you submit for as long as needed to fulfill your request, follow up about your roofing project, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

Your Rights and Choices

You may request access to, correction of, or deletion of the personal information we hold about you, and you may ask us to stop contacting you at any time. To make a request, contact us using the details below. We will respond within a reasonable time frame and in accordance with applicable law. You can also opt out of future communications by telling the contractor or us that you no longer wish to be contacted.

Children's Privacy

The Site is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we handle your information.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

• Bronx Yonkers Roofing (operated by Rivertown Collective LLC)
• Online: submit through our contact form
• Phone: (914) 690-3282